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Most Frequently asked questions


  • What is your guarantee?   Our wine selection is carefully curated. Before a wine makes it onto our list it must pass a blind tasting process, which sets each wine against other wines of the same genre and where each wine is assessed for varietal characteristics, quality and enjoyment. We're so confident about the quality of our selection process that we offer a no quibble money back guarantee if you don't think the wine you've received from us is up to scratch. 


  • What is your returns/refund policy?   You can find our returns/refund policy by clicking here.


  • Is there a Click & Collect service?   Our only available location to Click & Collect your wine is from 19-20 Sandleheath Ind. Estate, Fordingbridge, Hampshire, SP6 1PA


  • What are your delivery charges?   You can find our shipping rates by clicking here.
    If our FAQs haven't provided the solution you were looking for, don't hesitate to give us a call on 01425 655555, contact us via our online chat service or us our contact form.